Terms of Service

Welcome to Salty Dog Marine! By using our services, you agree to the following terms and conditions. Please read them carefully.

1. Services Provided
‍Salty Dog Marine offers professional boat cleaning and maintenance services. Service details, including pricing and scheduling, are outlined during the booking process.

2. Service Eligibility
‍To use our services, you must:
- Be the legal owner or authorized representative of the vessel.
- Provide accurate information about the vessel and its condition.
- Grant Salty Dog Marine access to the vessel at the agreed location and time.

3. Pricing and Payment
- Service prices are based on the size, condition, and cleaning requirements of the vessel.
- Payment is due upon service completion unless other arrangements are made in advance.
- Accepted payment methods include credit cards, cash, bank transfers.
- Late payments may incur additional fees.

4. Cancellations and Rescheduling
- Cancellations must be made at least 24 hours before the scheduled service time.
- Cancellations within 24 hours or missed appointments may result in a cancellation fee.
- Rescheduling is subject to availability and must be arranged in advance.

5. Customer Responsibilities
- Ensure the vessel is accessible and ready for cleaning at the scheduled time.
- Remove personal belongings or valuables from the vessel before service.
- Notify Salty Dog Marine of any pre-existing damage or special considerations.

6. Liability and Damage
- Salty Dog Marine is committed to handling every vessel with care.
- The company is not liable for pre-existing damage or for damage resulting from customer negligence, improper vessel maintenance, or unsafe conditions.
- Any damage caused by Salty Dog Marine during service will be assessed and addressed promptly.

7. Satisfaction Guarantee
‍Salty Dog Marine strives for customer satisfaction. If you are unsatisfied with the service, contact us within 48 hours, and we will work to resolve the issue.

8. Use of Customer Information
‍Salty Dog Marine respects your privacy. Any personal or vessel information collected during the service process will only be used for service-related purposes.

9. Force Majeure
‍Salty Dog Marine is not responsible for delays or cancellations caused by events beyond our control, including severe weather, natural disasters, or other unforeseen circumstances.

10. Changes to Terms
‍Salty Dog Marine reserves the right to update these Terms of Service at any time. Updates will be communicated via our website or email.

11. Contact Information
‍For questions or concerns about these terms, please contact us:
‍Phone: (910) 742-8929
‍Email: saltydogdiveservices@gmail.com
‍By booking a service with Salty Dog Marine, you confirm that you have read, understood, and agreed to these Terms of Service.